📘 Store Policies

Welcome!
Thank you for supporting my small business.

🧾 Order Processing

• Digital Products: Delivered instantly via email upon purchase. Please check your inbox (and spam folder) for your download link.

• Printed Products: Orders are processed within 2–3 business days.

💻 Digital Products

Due to the nature of digital downloads, all sales are final. I do not accept returns, exchanges, or cancellations on digital products.

If you experience issues with downloading or accessing your files, please contact me—I’m happy to help!

📦 Physical Product Returns

I accept returns of physical products within 14 days of delivery. Items must be unused and in original packaging. To initiate a return, please contact me with your order number.

Please note: Return shipping is the buyer’s responsibility.

🚚 Shipping Policy

I currently ship to addresses within the United States and Canada only.

📦 Shipping Method & Rate

• Flat Rate: $5.00 per order

• Carrier: USPS First Class Mail

🕒 Delivery Time

Orders ship within 2–3 business days. Delivery times vary based on destination:

• US Orders: Typically arrive within 3–7 business days.

• Canada Orders: May take 7–14 business days, depending on customs.

❗ Delays & Issues

Under the Manzano is not responsible for delays caused by the postal service or customs. If your package is delayed, please reach out—I'll do my best to assist.